Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010

This five-day, instructor-led course will provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server 2010 messaging environment. This course does not require previous Exchange Server experience, but does require that students have significant experience in managing Windows Server and Active Directory directory services or Active Directory Domain Services (AD DS). This course will teach you how to configure Exchange Server 2010, as well as provide guidelines, best practices, and considerations that will help you optimize your Exchange server deployment.  

 

This course is intended for people aspiring to be enterprise-level messaging administrators. Others who may take this course include IT generalists and help desk professionals who want to learn about Exchange Server 2010. People coming into the course are expected to have at least 3 years experience working in the IT field—typically in the areas of network administration, help desk, or system administration. They are not expected to have experience with previous versions of Exchange Server.

After completing this course, students will be able to:

 

•Install and deploy Exchange Server 2010

•Configure Mailbox servers and mailbox server components

•Manage recipient objects

•Configure the Client Access server role

•Manage message transport

•Configure the secure flow of messages between the Exchange Server organization and the Internet

•Implement a high availability solution for Mailbox servers and other server roles

•Plan and implement backup and restore for the server roles

•Plan and configure messaging policy and compliance

•Configure Exchange Server permissions and security for internal and external access

•Monitor and maintain the messaging system

•Transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010

•Configure the Unified Messaging Server role and Unified Messaging components

•Implement high availability across multiple sites and implement Federated Sharing.

In addition to their professional experience, students who attend this training should have the following prerequisite knowledge:

 

•Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies.

•Experience with the Windows Server 2003 and Microsoft Windows Server 2008 operating systems.

•Experience with Active Directory directory services in Windows Server 2003 or Active Directory Domain Services (AD DS) Windows Server 2008.

•Experience managing backup and restore on Windows Servers.

•Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator.

•Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet and NSLookup.

•Fundamental knowledge of certificates and Public Key Infrastructure (PKI).

•Basic experience with Windows Mobile.

Module 1: Deploying Microsoft Exchange Server 2010

 

•Overview of Exchange Server 2010 Requirements

•Installing Exchange Server 2010 Server Roles

•Completing an Exchange Server 2010 Installation

•Evaluating Requirements for an Exchange Server Installation

•Preparing for an Exchange Server 2010 Installation

•Installing Exchange Server 2010

•Verifying an Exchange Server 2010 Installation

 

Module 2: Configuring Mailbox Servers

 

•Overview of Exchange Server 2010 Administrative Tools

•Configuring Mailbox Server Roles

•Configuring Public Folders

•Configuring Mailbox Databases

•Configuring Public Folders

 

Module 3: Managing Recipient Objects

 

•Managing Mailboxes

•Managing Other Recipients

•Configuring E-Mail Address Policies

•Configuring Address Lists

•Performing Bulk Recipient Management Tasks

•Managing Recipients

•Configuring E-mail Address Policies

•Configuring Address Lists

•Performing Bulk Recipient Management Tasks

 

Module 4: Managing Client Access

 

•Configuring the Client Access Server Role

•Configuring Client Access Services for Outlook Clients

•Configuring Outlook Web Access

•Configuring Mobile Messaging

•Configuring Client Access Servers

•Configuring Outlook Anywhere

•Configuring Outlook Web Access

•Configuring Exchange ActiveSync

 

Module 5: Managing Message Transport

 

•Overview of Message Transport

•Configuring Message Transport

•Configuring Internet Message Transport

•Troubleshooting Message Transport

•Troubleshooting Internet Message Delivery

 

Module 6: Implementing Messaging Security

 

•Deploying Edge Transport Servers

•Deploying an Antivirus Solution

•Configuring an Anti-Spam Solution

•Configuring Secure SMTP Messaging

•Configuring Edge Transport Servers

•Configuring ForeFront Security for Exchange Servers

•Configuring an Anti-Spam Solution on Edge Transport Servers

 

Module 7: Implementing High Availability

 

•Overview of High Availability Options

•Configuring Highly Available Mailbox Databases

•Deploying Highly Available Non-Mailbox Servers

•Deploying a DAG

•Deploying Highly Available Hub Transport and Client Access Servers

•Testing the High Availability Configuration

 

Module 8: Implementing Backup and Recovery

 

•Planning Backup and Recovery

•Backing Up Exchange Server 2010

•Restoring Exchange Server 2010

•Backing Up Exchange Server 2010

•Restoring Exchange Server Data

•Restoring Exchange Servers (optional)

 

Module 9: Configuring Messaging Policy and Compliance

 

•Introducing Messaging Policy and Compliance

•Configuring Transport Rules

•Configuring Journaling and Discovery

•Configuring Messaging Records Management

•Configuring Mailbox Archiving

•Configuring Transport Rules

•Configuring Journal Rules and Discovery

•Configuring Messaging Records Management

•Configuring Mailbox Archiving

 

Module 10: Securing Microsoft Exchange Server 2010

 

•Configuring Role Based Access Control (RBAC)

•Configuring Security for Server Roles in Exchange Server 2010

•Configuring Secure Internet Access

•Configuring Exchange Server Permissions

•Configuring a Reverse Proxy for Exchange Server Access

 

Module 11: Maintaining Microsoft Exchange Server 2010

 

•Monitoring Exchange Server 2010

•Maintaining Exchange Server 2010

•Troubleshooting Exchange Server 2010

•Monitoring Exchange Server 2010

•Troubleshooting Database Availability

•Troubleshooting Client Access Servers

 

Module 12: Transitioning from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010

 

•Transitioning to Exchange Server 2010 Overview

•Transitioning from Exchange Server 2003 to Exchange Server 2010

•Transitioning from Exchange Server 2007 to Exchange Server 2010

 

Module 13: Implementing Unified Messaging

 

•Overview of Telephony

•Introducing Unified Messaging

•Configuring Unified Messaging

•Installing and Configuring Unified Messaging Components

 

Module 14: Advanced Topics in Exchange Server 2010

 

•Deploying Highly Available Solutions for Multiple Sites

•Implementing Federated Sharing